We must receive payment of the whole of the price for the goods that you order before your order can be accepted. Once payment has been received, our acceptance of your order (i.e. the goods are not out of stock) brings into existence a legally binding contract between us.
We will contact you if we are unable to accept your order for any reason.
The prices payable for goods that you order are as set out in our website.
You will be required to pay extra for delivery in certain circumstances, as stated in our website, and it may not be possible for us to deliver to some locations.
Your Right to Cancel (Except Made-to-Measure)
You may cancel your contract with us for the goods you order at any time up to the end of the seventh (7th) working day from the date you receive the ordered goods. You do not need to give any reason for cancelling your order, nor will you receive any penalty.
If you have received the ordered goods before you cancel your order then you must send the goods back to us at our contact address at your own cost and risk as soon as possible. If the cancelled order has already been processed for delivery by us before cancellation then the goods should not be unpacked and must be sent back to us as soon as possible in the same condition as they were received.
Once we have been notified of your cancellation, any sum debited to us from your credit account will be re-credited to your account as soon as possible and in any event within 70 days of your order provided that the goods in question are returned to us in the same condition they were delivered in. If the returned goods are deemed by us to be in an unsatisfactory condition or if you do not return the goods or refuse to pay the costs of delivery, we reserve the right to deduct any costs from the amount to be re-credited to your account.
Your right to cancel an order does not apply if the goods you have ordered are Made-to-Measure items.
Cancellation By Us
We reserve the right to cancel the contract between Interior Goods Direct Ltd and you, the customer, if:
We have insufficient stock to deliver the goods you have ordered and will not be receiving further stock of the product required.
We are unable to deliver to your area, or
One or more of the goods you ordered was listed at an incorrect price due to typographical error or an error in the pricing information received by us from our suppliers. We are under no obligation to provide goods at the prices listed on our website if they are deemed by us to be incorrect.
If we do cancel your order we will notify you by email and will re-credit to your account any sum deducted by us from your credit account as soon as possible but in any event within 70 days of your order. We will not be obliged to offer any additional compensation for any disappointment suffered.
Delivery Of Goods to You
We will deliver the goods ordered by you to the address you provide us for delivery at the time of placing an order.
Delivery will be made as soon as possible after your order is accepted and in any event within 70 days of your order (except in the case of certain Made-to-Measure order items, which will be as stated by us after the order was placed).
You will become the owner of the goods you have ordered when they have been paid for and delivered to you. Once goods have been delivered to you they will be held at your own risk and we will not be liable for their loss or destruction.
If the goods we deliver are not what you ordered or are damaged or defective, or the delivery is of an incorrect quantity, we shall have no liability to you unless you notify us in writing at our contact address, by email or by phone within 3 working days of the delivery of the goods in question.
If you do not receive goods ordered by you within 70 days of the date on which you ordered them (or in the case of certain Made-to-Measure or special order items - within 70 days of the delivery date quoted), we shall have no liability to you unless you notify us of the problem in writing at our contact address, by email or by phone within 40 days of the date on which you ordered or in the case of certain Made-to-Measure or special order items, within 40 days of the date on which you expected to receive the goods. If you notify a problem to us under this condition, our only obligation will be, at our discretion, one of the following:
to make good any shortage or non-delivery;
to replace or repair any goods that are damaged or defective; or
to refund to you the amount paid by you for the goods in questions in whatever way we choose.
Save as precluded by law, we will not be liable to you for indirect or consequential loss, damage or expenses (including loss of profits, business or goodwill) howsoever arising out of any problem you notify to us under this condition and we shall have no liability to pay any money to you by way of compensation other than to refund to you the amount paid by you for the goods in question under clause 6.2.3 above.
You must observe and comply with all applicable regulations and legislation, including obtaining all necessary customs, import or other permits to purchase goods from our site. The importation or exportation of certain of our goods to you may be prohibited by certain national laws. We make no representation and accept no liability in respect of the export or import of the goods you purchase.
Notwithstanding the foregoing, nothing in these terms and conditions is intended to limit any rights you might have as a consumer under applicable local law or other statutory rights that may not be excluded nor in any way to exclude or limit our liability to you for any death or personal injury resulting from our negligence.
Unless otherwise expressly stated in these terms and conditions, all notices from you to us must be in writing and sent to our contact address at Wooden Blinds Direct, Unit 2, Jubilee Way, Grange Moor, Wakefield, West Yorkshire, WF4 4TD
and all notices from us to you will be displayed on our website from time to time.
Events Beyond Our Control
We shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond our reasonable control including, without limitation, strikes, lock-outs and other industrial disputes, breakdown of systems or network access, flood, fire, explosion, accident or extreme weather.
If any part of these terms and conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected.
Third Party Rights
Except for our affiliates, directors, employees or representatives, a person who is not a party to this agreement has no right under the UK Contracts (Rights of Third Parties) Act 1999 to enforce any term of this agreement but this does not affect any right or remedy of a third party that exists or is available apart from that Act.
The contract between us shall be governed by and interpreted in accordance with English law and the English courts shall have jurisdiction to resolve any disputes between us.
The only language in which an order may be placed and accepted is English. We apologise for any disappointment that this may cause.